Meet Your Advocate
Throughout my thirty year healthcare career, one question guided every role I held: “How will this help the patient?” Whether I was leading healthcare operations, implementing system transformation, improving payer-provider partnerships, or navigating complex Medicare and Medicaid programs, my focus was always improving patient experience and outcomes.
Over the years, I came to appreciate that healthcare is incredibly complex. Every day dedicated healthcare professionals make decisions to balance the needs of patients with the clinical, regulatory, financial, and operational realities of our healthcare system. While those decisions are essential to delivering high-quality healthcare, they can also leave patients and families feeling overwhelmed, uncertain, and unsure of where to turn.
Today, my work has come full circle. After three decades of improving healthcare from within, I now work directly with patients and families—helping them navigate the healthcare system with clarity, confidence, and practical guidance tailored to their unique circumstances.
Maria-Cecilia (“Cecilia”) Coloma, BCPA
Board Certified Patient Advocate